Invoice exception resolution for recruitment
We get your blocked recruitment invoices moving again.
Operational support for UK and Irish recruitment and staffing businesses when a raised invoice cannot move. We diagnose the exception, build the evidence and drive it to practical next steps.
- Recruitment-sector specialists
- Evidence-led, outcome focused
- No legal advice. No recovery guarantee.
Focused investigation. Clear next action.
Built for independent recruitment agencies, finance leaders and operations teams.
Sound familiar?
The invoice is real. The payment is not.
Stuck invoices create cashflow pressure, forecast risk and unnecessary chase — often for reasons outside your control.
Missing or invalid timesheets
Timesheets late, unsigned or not accepted in the client’s system.
Purchase orders rejected or missing
PO declined, expired or never issued against the work delivered.
Rates, margins or placement disputes
Commercial queries or rate challenges delay approval.
Portal submission failures
Invoices rejected for format, coding or missing attachments.
Unclear approvals or ownership
No clear approver or multiple stakeholders involved.
Contact and routing gaps
Invoices sit in the wrong inbox with no clear path forward.
Wondering what stuck invoices cost your agency?
Our calculator gives a quick estimate of cash and staff time tied up. It takes under a minute.
Our approach
A simple 3-step process that clears the path.
- 1
Diagnose
We review the raised invoice, documents and status to identify the real block and what is missing.
- 2
Resolve
We build the evidence, engage the right people and route it to a practical next step.
- 3
Prevent
We close the loop, agree actions and put checks in place to reduce future exceptions.
What we do — and don’t do
Honest support. Clear boundaries.
Operational resolution support
Analysis, evidence, engagement and routing to move your raised invoice forward.
Not a debt collection agency
We do not chase bad debt or make demand calls on your behalf.
No legal advice. No recovery guarantee.
We are not lawyers and outcomes depend on your client’s business decisions.
Choose the right level of help
Start with one clear outcome.
One-off support to diagnose or resolve today’s block — with optional ongoing management only after success.
One-off diagnosis
Resolve Review
€750
A focused diagnosis of the blocked, disputed or delayed invoice, with a documented root cause and action plan.
- Root-cause diagnosis
- Missing-information check
- Tailored follow-up guidance
- Escalation route
One-off resolution support
Resolve Plus
€1,500
We take operational ownership of a defined exception group and coordinate the evidence, contacts and practical route to resolution.
- Active case ownership
- Evidence and contact mapping
- Buyer/AP follow-through
- Clear resolution status
Complex exceptions
Resolve Complex
From €2,500
For multi-invoice, high-value or multi-stakeholder situations requiring deeper investigation and bespoke resolution planning.
- Bespoke scope and plan
- Stakeholder alignment
- Escalation coordination
- Executive summary and recommendations
Optional support after Resolve
Resolve Managed — ongoing coverage after success
€1,200 / month
A rolling monthly service that begins once today’s invoices are cleared. Your team creates and issues its invoices; we then monitor the raised ledger, coordinate routine follow-up and work the exceptions that need human judgement — keeping cash moving month after month. Rolling monthly, 30 days’ notice to cancel.
About Cashflow Resolve
Specialists in the invoices that get stuck after they are raised.
We work with independent recruitment agencies, finance leaders and operations teams in the UK and Ireland. Your team raises the invoice; we step in when it cannot move — working out what is really blocking it and getting it to a clear next step.
What happens after you enquire
- 1Tell us what is stuck using the enquiry form. It takes about two minutes.
- 2We review it and come back to confirm whether Resolve is the right fit, and which package.
- 3We agree the scope in writing. Work starts once the agreement and payment are confirmed.
A practical first step
Let’s get your invoices moving again.
Tell us what is stuck and we’ll confirm whether Resolve is the right next step.
Not sure which service fits? Select “Not sure” in the form and we’ll recommend the most appropriate route.
Your details are secure and never shared.